Sherman, Aliza.

Social media engagement for dummies / by Aliza Sherman and Danielle Elliott Smith. - Hoboken, N.J. : John Wiley & Sons Inc, c2013. - xvi, 368 p. : ill. - For dummies . - For dummies. .

Includes index.

Introduction -- The basics of social media engagement -- Exploring the elements of social media engagement -- Examining the basic engagement tools -- Engaging through additional social channels -- Leveraging audio and video for engagement -- The part of tens.

Social media engagement can help you turn prospects into customers and customers into evangelists for your business. Learn how to build these relationships, maintain a viable presence on social networks, and give customers a reason to interact with you.

9781118530191 1118530195


Internet marketing.
Social media--Handbooks, manuals, etc.
Online social networks.
Relationship marketing.

HF5415.1265 / .S547 2013